What is my username and password?

Your username is the bar code on the back of your library card and the password is the last four digits of your phone number. 



How do I renew items online?

Select My Account and log in. Use the full bar code on the back of your library card as the Username and then the last four digits of your phone number is your password.

To the left in the menu select Items Out. Then you will see the items checked out to you and when they are due and how many potential renewals are available. You can renew selected items or even renew all items.

You will get a screen telling you how many items were successfully renewed. New items and Items on hold for other patrons will not be renewable.


How long can I borrow an item?

All materials may be checked out for a period of 3 weeks, except videos and DVDs, which may be checked out for 1 week. DVD sets of 3 discs or more may be borrowed for 3 weeks with no renewal.


Can I renew my items? 

All materials, except new materials may be renewed twice, unless they are on reserve for another patron.


How can I renew items? 

Renewals and reserves may be made in person, by phone, or on our website. 


What if I can't make it in to the library during open hours to return my items?

Book drops are located to the left of the Old Main building entrance and may be used 24 hours a day for return of materials. Items are retrieved from the book drop once a day on the days we are open and we do it before we open. Items will remain on your account until we check them in and may limit how many items you can check out. Items are checked in based on our last open day. If you add books to the book drops on Thursday morning before we open, we credit the return to Wednesday.


Can I return my books to another library? 

Absolutely, you can return the items to any of the 24 Berks County Public Library locations. The library will check them in and then send them to the library that owns the material.  


I have an item on hold, how long will it be held for me? 

Items will be held for 8 days unless you call us to tell us you need an extension of a day or two.  Extensions are not permitted on popular items with long hold lists.  But you can add a new hold if you are unable to pick up the item.