Library-To-Go FAQ

Patrons using this service will schedule a specific date to limit contact with other patrons using this service. Pick-up days and times will be limited. To support social distancing efforts, MCL is operating with limited staff. We appreciate your patience! Library To Go operation hours are now:

  • Monday-Thursday, 10-7PM
  • Saturday, 10AM-2PM

Patrons are welcome to place items on hold by using our online catalog. The hold limits by account type will remain in effect:

  • 10 holds per adult account
  • 25 holds per juvenile account
  • 25 holds per home-school account

Patrons who do not have access to the internet may call the library at (610)929-0589 to place 1-2 items on hold, request a prepacked Book Bundle Theme, or ask for Reader's Advisory. When the materials are available, MCL staff will call to schedule an appointed day for pick-up. When scheduling an appointment, or when requesting materials, we will require the following information: 1) Name and phone number. 2) Library card number. 3) The titles of the items that you would like to check out.

Patrons using the Library To Go service will be given a day on which to access their newly checked out materials. Patron materials will already be checked out to their account and waiting to be picked up from inside the vestibule of the library. Patrons are welcome to simply walk in the lobby, grab their items and go! The library, itself, will remain closed to patrons in order to limit any person-to-person contact. Other patrons may also be scheduled during the same time period. Please wear face coverings during pick-up and make sure the lobby is empty before entering. Patrons should bring their library card to their pick-up appointment in order to match the last four digits of the card to the label on the appropriate package of materials.

A return cart will be accessible inside the vestibule pick-up area as a courtesy. Due dates for newly checked out items will be included on check out receipts and will be accurate. Please note that MCL safety measures require staff to quarantine returned materials for their own, and patron safety. This means there will be a delay between when items are physically returned to the library and when the items are being removed from the patron account. Please be assured that we will not be assessing overdue fines on items during this time. Fees for items that are lost or damaged during this period will still apply, as well as any fines or fees that were assessed to patron accounts prior to the library closure on March 16, 2020.

This service has now resumed. Hold requests from other Berks County Public Libraries may now be placed using the online catalog. This service is available only for libraries that are within the BCPL system. Requests will be transferred to your home library for pick-up. The usual restrictions will still apply. Not all items will circulate outside of their owning library.

Yes, patrons must hold a Berks County Public Libraries card to use curbside pick-up. New patrons that do not have a regular library card, can create one using online registration or by contacting the library at (610)929-0589. Staff will need to receive a copy or picture of a valid photo ID and current home address within Berks County to issue a new card. New library cards can be placed with checked out materials for curbside pick-up.

Unfortunately, we are not permitted to allow anyone other than staff, entry into the building at this time. Please note that this also means there is no patron access to library restrooms during curbside pick-up times.

All physical materials currently on the shelf at MCL and in the county online catalog system are available. This includes books, DVDs, audio, etc. Digital content will continue to be available through reading.overdrive.com or the Libby app without curbside pick-up.

Yes we can! Call (610)929-0589 or email muhlenbergcl@berks.lib.pa.us for reading suggestions.

Patrons may make payments for fines/fees, which restrict an account from checkout, via credit card over the phone.

This new contactless curbside pick-up model provides maximum social distancing for the safety of our entire community, patrons and staff. Staff use face coverings and frequent hand washing procedures in accordance with the PA Dept. of Health and CDC guidelines, as well as limiting the number of staff inside the library at any given time. The library vestibule being used for curbside pick-up will be cleaned throughout the day between pick-up appointments, as well as at the end of the day. Additional library cleaning protocols implemented prior to the library closure, remain in place for staff working inside the library. All physical materials are quarantined for a minimum of 5 calendar days prior to being handled by any staff or patrons, to ensure safety. Patrons and staff should not approach one another and respect the need for social distancing. Patrons arriving for their scheduled pick-up should note that there are no other patrons outside the library or inside the library vestibule before exiting their vehicle.

Currently we are only able to offer virtual programming. Please follow our Facebook page for notifications of the various programs we will be offering.